Privacy & Policy

At Novanest Boutique ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We collect information that you provide directly to us, as well as information automatically collected when you use our services:

• Personal Information: Name, email address, phone number, billing address, and payment information when you enroll in courses or make purchases
• Account Information: Username, password, and preferences for your learning account
• Communications: Messages, inquiries, and feedback you send through our contact forms or email
• Technical Data: IP address, browser type, device information, and usage data through cookies and similar technologies
• Learning Progress: Course progress, completion status, and interaction with our educational content

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our courses and services
• Processing your enrollments and payments
• Communicating with you about course updates, new offerings, and educational content
• Personalizing your learning experience and recommendations
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to enhance our website and course materials
• Complying with legal obligations and protecting our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, processing payments, and delivering courses
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you give us explicit permission to share your information

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and authentication procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you of any data breaches as required by law.

You have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

We use cookies for:

• Essential website functionality
• Remembering your preferences and login status
• Analyzing how visitors use our website
• Personalizing content and recommendations

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy regularly.